Consumer Electronics
Client
ASUS
Service
Cloud Services
Date
September 2023
KEY RESULTS
+70%
ROAS improvement on remarketing ads
+30%
Google Ads conversion rate
Challenge
Considering the substantial volume of daily users visiting the ASUS e-commerce website, determining an effective online media strategy capable of distinguishing users at different stages of the purchase funnel was as challenging as imperative.
SOLUTION
Our data-driven Machine Learning solution allows for rating individual users through a variety of comprehensive signals, like session depth, engagement rate & conversion probability, which would have been highly complex and time-consuming to accomplish through manual work.
Implementing a distinctively dynamic and assertive communication strategy towards high conversion-probability users is at the core of this methodology. Using digital signals to identify high-value clients early in the process, media budgets can prioritize audiences with the highest purchase potential. For example, as shown in the image below, visitor #2 is highly likely to complete a purchase; accordingly, ASUS should set bidding prices higher and implement a more assertive communication strategy for this user.
RESULTS
Accurately scoring users helps ASUS better understand the profiles of their high-value visitors, optimize budget planning by concentrating more resources on high-value users, and ultimately improve the ROAS of their media campaigns. ASUS saw huge performance uplifts across media channels, and the program is currently being rolled out on new markets.
+22% Increase in conversions on mobile
+11% Increase in conversions on desktop
+52% Increase in add-to-cart rate on mobile
Case Studies
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